What is the Aioly Virtual Items Program?
Who is eligible to use Aioly’s Virtual Items Program?
How do I buy Aioly Coins?
Can I get a refund for purchased Coins?
What are Coins and how do they work?
What are virtual Gifts and how do they work?
How do I send Gifts during a livestream?
Are Gifts refundable or transferable?
Can I create custom Gifts?
What are Gems and how do I earn them?
How do I convert Gems to cash?
Are there minimum withdrawal amounts for Gems?
What happens to my Gems if I close my account?
How do gift interactions work during livestreams?
Do gift levels and streamer engagement affect earnings?
Can I see gift history and analytics?
What payment methods are accepted for coin purchases?
How do I contact support for virtual items issues?
How does the dual currency system work?
What data is tracked for virtual items?
